WatchGuard, the WatchGuard logo, WatchGuard Dimension, Firebox, Core, Fireware, and LiveSecurity are registered trademarks or trademarks of WatchGuard Technologies in the United States and/or other countries. If you cannot connect to network resources through an established VPN tunnel, see Troubleshoot Network Connectivity for information about other steps you can take to identify and resolve the issue. Make sure you reset the Log output level to none after you have resolved the connection problem. When you set the Log output level to loud, the Shrew Soft VPN Trace utility can quickly generate a very large file. Review the content of the new text file to find any problems with your connection.Open a text file and press Ctrl-V on your keyboard to paste the copied text into the file.To copy log messages from the Shrew Soft VPN Trace utility, highlight the text in the console, then press Ctrl-C on your keyboard.From the Log output level drop-down list, select loud.ĭebug log messages appear in the console.The Debug Output Options dialog box appears. The Shrew Soft VPN Trace utility appears. Use Shrew Soft VPN Client to Connect with IPSec VPN Server on. From the Windows Start menu, select the Shrew Soft VPN Client > Trace Utility. Windows users can download and install the WatchGuard Mobile VPN client which.If the Shrew Soft VPN client fails to connect, you can use the Shrew Soft VPN Trace utility to see more information about why the connection failed.
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